Refund & Return Policy
MERCH & SOFT GOODS
You may return any new, unopened items within 15 days of delivery for a refund of the purchase price. If the return is a result of our error, we will cover the shipping cost to return the item and send a replacement item. If the return is a result of the item arriving damaged, we will cover the cost to return the item and send a replacement item. Otherwise, shipping cannot be refunded.
For merchandise order support please contact ordersupport@greatjonesdistillingco.com.
SPIRITS
Refunds are at the sole discretion of Great Jones Distilling Co., Accelpay, Inc. or its third-party retail partners. We are sorry but returns are not accepted for Alcoholic Beverages.
For alcohol order support please contact support@accelpay.io.